DELIVERING ON YOUR PROMISES OF CUSTOMER SATISFACTION!  Al Levi of Appleseed Consulting to Share Seven Power Concepts as NCSG Innovation 2012 Opening Keynote Speaker NCSG is pleased to welcome Al Levi of Appleseed Consulting as our Innovation 2012 opening keynote speaker because he has been in your shoes. Having worked at his now fourth generation plumbing, heating and cooling shop in New York for over 25 years, he knows what it means to fill each of the roles of Technician, Owner and Manager.		Looking for discounted Disney tickets?
With the advent of social media and consumer-driven rating services coming to the forefront, Angie’s List and similar homeowner recommendation and rating services are becoming increasingly important to your bottom line.  Join us in Orlando on Saturday, February 18, 2012, as Mike Rutz, Vice President of Advertising for Angie’s List and sweeps who have mastered the service in their markets share techniques to keep positive customer feedback in front of your prospective customers.  We will learn How Angie’s List Really Works as Rutz and a panel of sweeps from around the country will bust myths about how the service works both from a service provider standpoint and a consumer standpoint. Whether you take away one idea or dozens, NCSG Innovation 2012 in Orlando is the place to be to advance your chimney service business. In addition to learning about consumer-driven marketing, attendees will also learn the Pros and Cons of Selling Your Company to Your Employees (Presented by Joe Spoden, President and Operations Manager of Jack Pixley Sweeps and Masonry) and Russ Dimmitt of Copperfield will help you determine the answer to an important question “Do You Run Your Business or Does Your Business Run You?”  These are just a few of the sessions that will be held in Orlando this February. Attendees can also look forward to technical sessions which will help improve skills and learn new techniques.
		Make it a vacation! So much to do in Orlando! If your family perked up a little when they heard the word "Orlando", we've got you covered. Our group rate runs February 9-22, so you can sneak in a few days before or after the convention for some time with the world's most famous mouse or exploring any number of Orlando's exciting destinations. All eyes (and ears) on chimneys for NCSG Innovation 2012 in Orlando, February 15-18! Check out all that Orlando has to offer! Attactions, dining, shopping, nightlife, arts and culture, golf, sports, spas and of course... Discounts on local attractions like SeaWorld, Universal Studio and Walt Disney World.